Terms & Conditions

Persintravel

Travel conditions

We use the standard terms and conditions as formulated in the documents of the Dutch travel brance (ANVR). In the case of deviation, we inform you on this page. Read this information before booking.

Terms of payment

Within 10 days after we send you the confirmation of the booking, a deposit of at least 10% of the total amount needs to be transferred on the bank account of Persintravel. At least three weeks before the date of departure, the total amount has to be transferred. For excursions that are booked less than three weeks before departure, the total amount needs to be paid within 10 days after booking the excursion.

Conditions for cancellation

Until three weeks before departure, it is possible to cancel the journey for just the deposit costs of 10%. In case the flight tickets are already printed, these costs also need to be paid to Persintravel. These costs may very. When cancelling within three weeks before departure, you will have to pay all the costs Persintravel has made.

It is possible to get a cancellation insurance at Persintravel. The costs for this are 5% of the chosen package (per person) and needs to be paid directly at the time of booking. With this insurance, it is possible to cancel the trip at any time. Flight tickets are not included within this insurance. In case Persintravel has already booked the tickets, this amount needs to be paid to Persintravel.

Cancellation by the customer

Cancellation needs to be done by sending an e-mail to contact@persintravel.com

Implementation

We try to execute our journeys such as the expectations our travelers have. Before our journey, travelers get a program in which they can read all the information. Travelers are expected to stay with the group at all time and to follow the program. If otherwise, you first need to contact Persintravel.

Because of Iran as its destintion, our journeys have an adventurous character. Things might change during the season, for examples the rules for visa or unexpected taxes etc. If facts are really different than what you would expect based on our information. Please let us know during the journey, so that we can find a solution.

It is possible to join the group tour on a different date than planned. Travelers are responsible themselves to be at the place and time that has been appointed. The price of the flights tickets will be deducted from the total amount. When a traveler wished to fly back earlier than our planned date, Persintravel will bring you back to the airport. All other things are your own responsibility. Persintravel is always open to speak about any specific wishes travelers have. For our customers who book a total package, Persintravel is responsible for all transport, including flights and transfers. The flights will be direct flights, operated by KLM of Iran Air. When Persintravel chooses a different option, it will first be negotiated with the travelers.

We expect all our travelers to have read the information on our website and to be prepared, for example by having the right visa, insurances, vaccinations and to know the rules for clothing.

All rights and duties of the Dutch law are applicable on our travel agreement. 

Travel insurance

Persintravel is not responsible for loss or theft of goods or costs because of illness or any other unexpected costs. Travelers are responsible to have their own travel insurance.

Number of persons in a group

For our group trips we have a minimum of seven and maximum twenty travelers. If this number is not reached, travelers will be informed about this, at least three weeks before departure. If the trip will be cancelled because of this, travelers will get back all their money. In some cases Persintravel might decide to deviate from the minimum and maximum size of the group.

Information on the website

On our website we described our trips as good as possible, but travelers cannot confer rights on it. Persintravel can change the information at any time, but this will not have big concequences for the travelers. 

Travel documents

For all travels you will need a valid passport. It is the own responsibility of the travelers to check the rules of their government for travelling to Iran.